Privacy Policy

Last updated: January 9, 2026

1. Introduction

Velyxa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI influencer generation platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Email address, password, and profile details
  • Payment Information: Processed securely through Stripe (we do not store credit card details)
  • Generated Content: AI models, reference images, and generated content you create
  • Usage Data: Information about how you interact with our Service
  • Device Information: IP address, browser type, and operating system

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage your account
  • Generate AI content based on your specifications
  • Validate content for safety and compliance
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Detect and prevent fraud and abuse
  • Analyze usage patterns to improve user experience

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All data is encrypted in transit using SSL/TLS
  • Images and content are stored securely in cloud storage
  • Access to personal data is restricted to authorized personnel only
  • We regularly review and update our security practices

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services to operate our platform:

  • Stripe: Payment processing
  • Supabase: Database and authentication
  • Replicate: AI image generation
  • Anthropic (Claude): Content validation

These services have their own privacy policies and we encourage you to review them.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generated content and AI models are stored until you delete them or close your account. You can delete your models and generated content at any time through your account settings.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

9. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

contact@merklon.com